High-Quality Care

Every day, Giant Eagle Specialty Pharmacy helps pharma manufacturers deliver outcomes for patients through customized clinical programs, therapy monitoring and alignment, reimbursement assistance and financial support. We offer a seamless transition process and a transparent approach to high-quality specialized care — while never losing sight of results. Our adherence support services include:

• Personalized patient orientation and counseling by our clinical staff of pharmacists, nurses and registered dietitians
• Disease-specific care teams of specialty pharmacists, nurses, patient care coordinators, and insurance specialists
• Customized drug therapy management programs, starting with initiation of therapy
• Utilization and adherence monitoring
• Proactive refill calls
• Physician outreach and care coordination
• Comprehensive clinical care management
• Available clinical patient education with initial shipment
• 24-7-365 access to our pharmacists
• Manufacturer-sponsored support programs for patients
• Comprehensive benefit investigation services
• Financial assistance services for patients through copay cards, foundations, assistance programs and other local sources

Look to Giant Eagle Specialty Pharmacy for full reporting capabilities and localized sales teams and representatives. We offer customizable data packages to capture a full range of necessary information, including adherence, cost savings, clinical results and customer service. We also provide management of formulary decisions, including prior authorization and step therapy support to providers and patients, along with execution of REMs programs.